Jeffrey's writing samples are available available for download (a password is needed - contact jeffrey.easton@nycmail.com to get the password)

Here is an explaination of each sample:

Usability Evaluation: Analysis of and recommendations from user labs I conducted with a colleague on an intranet based procurement/ecommerce application

Usability Summary with Marketing: a mix of usability and market research - note the personas at the end

Research Summary: Research conducted to determine the best navigation approach for an intranet

Ethnographic Research Analysis: Presentation summarizing findings from extensive contextual interviews - pre-work for personas Quick Turnaround Sample: Example of visual reporting we used to keep costs down